Troy Clark Resume 2026
Troy Clark
Network / Systems Engineer • Identity, Access & Security • Support Engineer & Technology Consultant • Hosting & Managed Solutions
Professional Summary
Experienced and knowledgeable Information Technology Professional with computer, server, networking, voice, security, repair, and consulting skills dedicated to providing innovative solutions for all technological needs. Highly motivated Microsoft Professional with comprehensive knowledge of network operations technologies and products. Successful track record designing, implementing, and supporting best-in-class networking and telephony solutions of varying scope and complexity. Skilled at forecasting and managing capacity, monitoring systems for performance, and maintaining robust environments. Effective in both leadership and hands-on roles across projects involving management, planning, budgets, and timelines. Over 20 years of experience leading and managing service delivery with private and public sector impact. Committed to staying current with technology and leveraging resources to enhance business operations. Specialties include Microsoft, Linux, Cisco, Veeam, virtualization, and diverse hardware/software/networking products.
Skills
Experience
- Local & remote support for SMBs; implementation, administration, upgrades, and DR across diverse environments.
- Procurement & configuration of hardware/software at customer locations.
- Stack: Microsoft, Linux, VoIP, Hosting, VM/Hyper-V, Exchange/365, SQL, SharePoint, Apache/MySQL, Dell, Cisco, SonicWall, Unifi, Mikrotik, AWS, Vultr, WordPress; Optical vendors: Optos, Zeiss, Crystal PM, Office Mate, Nidek, Oculus, Marco, TSYS.
- Managed Solutions Provider—consulting, hosting, cloud, security, backup & network solutions.
- Professional services enabling teams to operate like pros across computers, servers, cloud, web, systems, networks, and support.
- Lead Microsoft Systems & Network Engineer; VoIP Manager for diverse client base from SMB to Fortune 500.
- Architecture, migrations (to cloud), DR, support; vendor stack included VMware/Hyper-V, Exchange/SQL, Linux/Apache/MySQL, Cisco/Linksys, Autonomy/I-Manage, Juris, DM (OpenText), MailMarshal, Brekeke, Bicom, Elastix.
- Project management, account management, and cross-functional leadership.
- End-to-end IT services, procurement, implementation, support & DR for varied clients.
- Windows NT/2000, AD, Exchange 5.5/2000, SQL 7/2000, IIS 5, SMS, remote tools.
- Management, production, engineering, promotions, DJ & marketing in the music industry.
- Managed AT&T account activities, change management & escalations; upheld high customer service standards.
- Monitored/maintained network integrity; led installs and outage resolution across vendors/locations.
- Owned technical ops for internet ticketing company; local/customer network DR & support.
- Windows NT/2000, AD, Exchange 5.5/2000, SQL 7/2000, IIS 5, SilverStream, remote tools.
- Maintained Windows NT/2000 & Exchange servers; provided nationwide support.
- Led desktop implementations, migrations, and global domain migration support.
Education
Projects
- Upgraded virtual environment; configured iSCSI SAN & switches.
- Cleaned up AD/DNS, decommissioned legacy DCs; migrated file shares with proper permissions.
- Migrated Hyper-V to VMware; implemented Veeam B&R; supported migration to Hosted Exchange.